Are you ready to join a dynamic and growing company where your communication skills make a real difference? At NOVUS PRIME, we specialize in customer service for the DACH region (Germany, Austria, Switzerland) — and we're looking for talented individuals to grow with us!

🧩 Your Responsibilities:

• Handle inbound and outbound calls with customers from the DACH region

• Provide professional support, resolve inquiries, and handle complaints

• Accurately document all customer interactions in our CRM system

• Support sales-related activities depending on the project

• Ensure a high level of customer satisfaction through friendly and solution-oriented communication

✅ What We’re Looking For:

• Good German skills (B2 or higher) – a must-have

• Previous experience in customer service or a call center is a plus

• Strong communication skills and a customer-oriented mindset

• Basic technical understanding and confidence with common software tools

• Reliable, independent, and solution-driven working style

• Flexibility and a strong team spirit

💼 What We Offer:

• A modern work environment and supportive, international team

• Thorough onboarding and continuous training

• Flexible working hours (shift models possible)

• Competitive salary with performance-based bonuses

• Opportunities for growth and advancement within the company
  
  
  

Please send your CV in our e-mail and one of our staff members will contact you.